Legal
Privacy notice
This page explains how information submitted through Librano Themes support is handled.
Information we receive
When you contact support, we receive the details entered in the form, including your name, email, store URL, issue description and any optional attachment.
Why we use it
We use this information only to investigate and respond to your request, maintain support records and improve theme documentation.
Retention and sharing
Support data is retained only for as long as reasonably necessary. It is not sold. Service providers may process it solely to deliver hosting, email and support infrastructure.
Your choices
You may request access, correction or deletion of your support information by using the support form and selecting “Privacy request” as the subject.
Last updated: 14 August 2026.